Retail Sales Officer
Retail Sales
Full-time
Erbil / Baghdad / Sulaymaniyah
Retail Sales Officer
Reports To: Branch Sales Supervisor · Location: Per selected branch
Objective:
Achieve retail sales targets by engaging walk-in customers, referrals, and individual clients.
Provide personalized consultations, strong follow-up, and excellent customer experience.
Key Responsibilities
- Handle walk-in clients, referrals, and leads from campaigns/social media.
- Conduct needs analysis and match clients with suitable products.
- Prepare quotations, explain coverage, and close sales professionally.
- Support issuance and renewals; coordinate for post-sale experience.
- Maintain follow-up and encourage referrals for repeat business.
- Record leads/deals in CRM; provide daily/weekly reports.
Requirements
- Diploma or Bachelor’s degree in Business/Marketing or related field.
- 1–3 years retail/direct sales (insurance/banking/telecom/service preferred).
- Strong communication and persuasion; customer-oriented mindset.
- Basic MS Office; CRM/sales tools preferred.
- Languages: Arabic or Kurdish (by branch) + English.
Branch will appear in your email subject.