Retail Sales Officer

Retail Sales Full-time Erbil / Baghdad / Sulaymaniyah

Retail Sales Officer

Reports To: Branch Sales Supervisor · Location: Per selected branch

Objective:
Achieve retail sales targets by engaging walk-in customers, referrals, and individual clients. Provide personalized consultations, strong follow-up, and excellent customer experience.

Key Responsibilities
  • Handle walk-in clients, referrals, and leads from campaigns/social media.
  • Conduct needs analysis and match clients with suitable products.
  • Prepare quotations, explain coverage, and close sales professionally.
  • Support issuance and renewals; coordinate for post-sale experience.
  • Maintain follow-up and encourage referrals for repeat business.
  • Record leads/deals in CRM; provide daily/weekly reports.
Requirements
  • Diploma or Bachelor’s degree in Business/Marketing or related field.
  • 1–3 years retail/direct sales (insurance/banking/telecom/service preferred).
  • Strong communication and persuasion; customer-oriented mindset.
  • Basic MS Office; CRM/sales tools preferred.
  • Languages: Arabic or Kurdish (by branch) + English.
Branch will appear in your email subject.
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